Privacy Statement

Bay Area Clean Water Agencies is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Bay Area Clean Water Agencies Web site and governs data collection and usage. By using the Bay Area Clean Water Agencies website, you consent to the data practices described in this statement.

Collection of your Personal Information

Bay Area Clean Water Agencies collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Bay Area Clean Water Agencies also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Bay Area Clean Water Agencies. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Bay Area Clean Water Agencies for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Bay Area Clean Water Agencies Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Bay Area Clean Water Agencies public message boards, this information may be collected and used by others. Note: Bay Area Clean Water Agencies does not read any of your private online communications.

Bay Area Clean Water Agencies encourages you to review the privacy statements of Web sites you choose to link to from Bay Area Clean Water Agencies so that you can understand how those Web sites collect, use and share your information. Bay Area Clean Water Agencies is not responsible for the privacy statements or other content on Web sites outside of the Bay Area Clean Water Agencies and Bay Area Clean Water Agencies family of Web sites.

Use of your Personal Information

Bay Area Clean Water Agencies collects and uses your personal information to operate the Bay Area Clean Water Agencies Web site and deliver the services you have requested. Bay Area Clean Water Agencies also uses your personally identifiable information to inform you of other products or services available from Bay Area Clean Water Agencies and its affiliates. Bay Area Clean Water Agencies may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Bay Area Clean Water Agencies does not sell, rent or lease its customer lists to third parties. Bay Area Clean Water Agencies may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Bay Area Clean Water Agencies may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bay Area Clean Water Agencies, and they are required to maintain the confidentiality of your information.

Bay Area Clean Water Agencies does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Bay Area Clean Water Agencies keeps track of the Web sites and pages our customers visit within Bay Area Clean Water Agencies, in order to determine what Bay Area Clean Water Agencies services are the most popular. This data is used to deliver customized content and advertising within Bay Area Clean Water Agencies to customers whose behavior indicates that they are interested in a particular subject area.

Bay Area Clean Water Agencies Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bay Area Clean Water Agencies or the site; (b) protect and defend the rights or property of Bay Area Clean Water Agencies; and, (c) act under exigent circumstances to protect the personal safety of users of Bay Area Clean Water Agencies, or the public.

Use of Cookies

The Bay Area Clean Water Agencies Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bay Area Clean Water Agencies pages, or register with Bay Area Clean Water Agencies site or services, a cookie helps Bay Area Clean Water Agencies to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bay Area Clean Water Agencies Web site, the information you previously provided can be retrieved, so you can easily use the Bay Area Clean Water Agencies features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bay Area Clean Water Agencies services or Web sites you visit.

Security of your Personal Information

Bay Area Clean Water Agencies secures your personal information from unauthorized access, use or disclosure. Bay Area Clean Water Agencies secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Bay Area Clean Water Agencies will occasionally update this Statement of Privacy to reflect company and customer feedback. Bay Area Clean Water Agencies encourages you to periodically review this Statement to be informed of how Bay Area Clean Water Agencies is protecting your information.

Contact Information

Bay Area Clean Water Agencies welcomes your comments regarding this Statement of Privacy. If you believe that Bay Area Clean Water Agencies has not adhered to this Statement, please contact Bay Area Clean Water Agencies at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.